Scanner not working(No beam) for HHP 5X80 in Workabout Pro 3

Scanner not working(No beam) for HHP 5X80 in Workabout Pro 3

  • I have a HHP 5X80 imager installed on the workabout pro3 device with Windows CE 5.0. I tested in the following order. However, Scanner Not Working(No Beam). I seek advice on what the problem is. - Case 1 When I install "7527_CE50_KOR_MULTI_6.5.1250_E106b" on workabout pro3 and Clean OS. System Properties is: Windows CE - 5.0 Build type - Release Boot code - F272n OS code - E106a Power Micro code - H143m Keyboard Micro code - H143m Scanner Beeper Firmware - N/A Processor - PXA270M Processor Speed - 624 MHz Ram - 256 MB Flash - 1024 MB Scanner - HHP 5X80 Scanner Firmware - 1.335.1.21 Keyboard - 55 key Display - Sharp Orientation - Portrait MLB type - ES3 MLB Serial - A12B3008655 Term Serial - A244T0004183 MAC Address - 00:17:23:1E:F4:EB - SDCCF10G1 Bluetooth - Installed (disabled) PCM/CF Slots - SummitDC-802.11g_SC_CF MMC/SD Slot - Empty Slot Scanner Not Working(No Beam) However, The Scan Indicator is displayed when the Pistol Gun Triger is pessed. - Case 2 IMAGER_INSTALL_HHP_2D_DECODER_CE5_1.4.978_F061n install. System Properties is: Windows CE - 5.0 Build type - Release Boot code - F272n OS code - E106a Power Micro code - H143m Keyboard Micro code - H143m Scanner Beeper Firmware - N/A Processor - PXA270M Processor Speed - 624 MHz Ram - 256 MB Flash - 1024 MB Scanner - HHP 5X80 Keyboard - 55 key Display - Sharp Orientation - Portrait MLB type - ES3 MLB Serial - A12B3008655 Term Serial - A244T0004183 MAC Address - 00:17:23:1E:F4:EB - SDCCF10G1 Bluetooth - Installed (disabled) PCM/CF Slots - SummitDC-802.11g_SC_CF MMC/SD Slot - Empty Slot Scanner Not Working(No Beam) and, The Scan Indicator is not displayed when the Pistol Gun Triger is pessed. - Case 3 First, Install "7527_CE50_KOR_MULTI_6.5.1250_E106b" on workabout pro3 and Clean OS. Second, IMAGER_INSTALL_ALL_DECODED_CE5_1.2.806_L029q install. System Properties is: Windows CE - 5.0 Build type - Release Boot code - F272n OS code - E106a Power Micro code - H143m Keyboard Micro code - H143m Scanner Beeper Firmware - N/A Processor - PXA270M Processor Speed - 624 MHz Ram - 256 MB Flash - 1024 MB Scanner - HHP 5X80 Scanner Driver - V14.0.1.9, Datecode: L029q Scanner Firmware - IT5180-0x0 Keyboard - 55 key Display - Sharp Orientation - Portrait MLB type - ES3 MLB Serial - A12B3008655 Term Serial - A244T0004183 MAC Address - 00:17:23:1E:F4:EB - SDCCF10G1 Bluetooth - Installed (disabled) PCM/CF Slots - SummitDC-802.11g_SC_CF MMC/SD Slot - Empty Slot Scanner Not Working(No Beam) However, The Scan Indicator is displayed when the Pistol Gun Triger is pessed. - Case 4 First, Install "7527_CE50_KOR_MULTI_6.5.1250_E106b" on workabout pro3 and Clean OS. Second, ICS_Installer_KOR_16.0.27681 install. System Properties is: Windows CE - 5.0 Build type - Release Boot code - F272n OS code - E106a Power Micro code - H143m Keyboard Micro code - H143m Scanner Beeper Firmware - N/A Processor - PXA270M Processor Speed - 624 MHz Ram - 256 MB Flash - 1024 MB Scanner - HHP 5X80 Scanner Driver - V16.0.27681.6, Datecode: J312r Scanner Firmware - IT5180-0x0 ProjectRevision: 1.335.1.21 Keyboard - 55 key Display - Sharp Orientation - Portrait MLB type - ES3 MLB Serial - A12B3008655 Term Serial - A244T0004183 MAC Address - 00:17:23:1E:F4:EB - SDCCF10G1 Bluetooth - Installed (disabled) PCM/CF Slots - SummitDC-802.11g_SC_CF MMC/SD Slot - Empty Slot Scanner Not Working(No Beam) However, The Scan Indicator is displayed when the Pistol Gun Triger is pessed. - Case 5 First, Install "7527_CE50_KOR_MULTI_6.5.1250_E106b" on workabout pro3 and Clean OS. Second, ICS_Installer_KOR_16.0.27681 install. Third, DecodeLibrary_Install_HHP55_16.0.27681 install. An error occurs when installing DecodeLibrary_Install_HHP55_16.0.27681. Error Log is: 2017/07/03 18:21:02 installation start \Flash Disk\DecodeLibrary_Install_HHP55_16.0.27681 .exe Found supported OS platform. MachineType: Psion Teklogix 7527C Found supported hardware 7527 ***** archive initialized **** ***** start installation **** Extracting Extension DLL. Installing file \SeaExtension.dll Success Calling Install_Init(). Install_Init Failed.
  • Seongbong-Choi
    I have a HHP 5X80 imager installed on the workabout pro3 device with Windows CE 5.0. I tested in the following order. However, Scanner Not Working(No Beam). I seek advice on what the problem is. - Case 1 When I install "7527_CE50_KOR_MULTI_6.5.1250_E106b" on workabout pro3 and Clean OS. System Properties is: Windows CE - 5.0 Build type - Release Boot code - F272n OS code - E106a Power Micro code - H143m Keyboard Micro code - H143m Scanner Beeper Firmware - N/A Processor - PXA270M Processor Speed - 624 MHz Ram - 256 MB Flash - 1024 MB Scanner - HHP 5X80 Scanner Firmware - 1.335.1.21 Keyboard - 55 key Display - Sharp Orientation - Portrait MLB type - ES3 MLB Serial - A12B3008655 Term Serial - A244T0004183 MAC Address - 00:17:23:1E:F4:EB - SDCCF10G1 Bluetooth - Installed (disabled) PCM/CF Slots - SummitDC-802.11g_SC_CF MMC/SD Slot - Empty Slot Scanner Not Working(No Beam) However, The Scan Indicator is displayed when the Pistol Gun Triger is pessed. - Case 2 IMAGER_INSTALL_HHP_2D_DECODER_CE5_1.4.978_F061n install. System Properties is: Windows CE - 5.0 Build type - Release Boot code - F272n OS code - E106a Power Micro code - H143m Keyboard Micro code - H143m Scanner Beeper Firmware - N/A Processor - PXA270M Processor Speed - 624 MHz Ram - 256 MB Flash - 1024 MB Scanner - HHP 5X80 Keyboard - 55 key Display - Sharp Orientation - Portrait MLB type - ES3 MLB Serial - A12B3008655 Term Serial - A244T0004183 MAC Address - 00:17:23:1E:F4:EB - SDCCF10G1 Bluetooth - Installed (disabled) PCM/CF Slots - SummitDC-802.11g_SC_CF MMC/SD Slot - Empty Slot Scanner Not Working(No Beam) and, The Scan Indicator is not displayed when the Pistol Gun Triger is pessed. - Case 3 First, Install "7527_CE50_KOR_MULTI_6.5.1250_E106b" on workabout pro3 and Clean OS. Second, IMAGER_INSTALL_ALL_DECODED_CE5_1.2.806_L029q install. System Properties is: Windows CE - 5.0 Build type - Release Boot code - F272n OS code - E106a Power Micro code - H143m Keyboard Micro code - H143m Scanner Beeper Firmware - N/A Processor - PXA270M Processor Speed - 624 MHz Ram - 256 MB Flash - 1024 MB Scanner - HHP 5X80 Scanner Driver - V14.0.1.9, Datecode: L029q Scanner Firmware - IT5180-0x0 Keyboard - 55 key Display - Sharp Orientation - Portrait MLB type - ES3 MLB Serial - A12B3008655 Term Serial - A244T0004183 MAC Address - 00:17:23:1E:F4:EB - SDCCF10G1 Bluetooth - Installed (disabled) PCM/CF Slots - SummitDC-802.11g_SC_CF MMC/SD Slot - Empty Slot Scanner Not Working(No Beam) However, The Scan Indicator is displayed when the Pistol Gun Triger is pessed. - Case 4 First, Install "7527_CE50_KOR_MULTI_6.5.1250_E106b" on workabout pro3 and Clean OS. Second, ICS_Installer_KOR_16.0.27681 install. System Properties is: Windows CE - 5.0 Build type - Release Boot code - F272n OS code - E106a Power Micro code - H143m Keyboard Micro code - H143m Scanner Beeper Firmware - N/A Processor - PXA270M Processor Speed - 624 MHz Ram - 256 MB Flash - 1024 MB Scanner - HHP 5X80 Scanner Driver - V16.0.27681.6, Datecode: J312r Scanner Firmware - IT5180-0x0 ProjectRevision: 1.335.1.21 Keyboard - 55 key Display - Sharp Orientation - Portrait MLB type - ES3 MLB Serial - A12B3008655 Term Serial - A244T0004183 MAC Address - 00:17:23:1E:F4:EB - SDCCF10G1 Bluetooth - Installed (disabled) PCM/CF Slots - SummitDC-802.11g_SC_CF MMC/SD Slot - Empty Slot Scanner Not Working(No Beam) However, The Scan Indicator is displayed when the Pistol Gun Triger is pessed. - Case 5 First, Install "7527_CE50_KOR_MULTI_6.5.1250_E106b" on workabout pro3 and Clean OS. Second, ICS_Installer_KOR_16.0.27681 install. Third, DecodeLibrary_Install_HHP55_16.0.27681 install. An error occurs when installing DecodeLibrary_Install_HHP55_16.0.27681. Error Log is: 2017/07/03 18:21:02 installation start \Flash Disk\DecodeLibrary_Install_HHP55_16.0.27681 .exe Found supported OS platform. MachineType: Psion Teklogix 7527C Found supported hardware 7527 ***** archive initialized **** ***** start installation **** Extracting Extension DLL. Installing file \SeaExtension.dll Success Calling Install_Init(). Install_Init Failed.
    Seongbong-Choi
    I have a HHP 5X80 imager installed on the workabout pro3 device with Windows CE 5.0. I tested in the following order. However, Scanner Not Working(No Beam). I seek advice on what the problem is. - Case 1 When I install "7527_CE50_KOR_MULTI_6.5.1250_E106b" on workabout pro3 and Clean OS. System Properties is: Windows CE - 5.0 Build type - Release Boot code - F272n OS code - E106a Power Micro code - H143m Keyboard Micro code - H143m Scanner Beeper Firmware - N/A Processor - PXA270M Processor Speed - 624 MHz Ram - 256 MB Flash - 1024 MB Scanner - HHP 5X80 Scanner Firmware - 1.335.1.21 Keyboard - 55 key Display - Sharp Orientation - Portrait MLB type - ES3 MLB Serial - A12B3008655 Term Serial - A244T0004183 MAC Address - 00:17:23:1E:F4:EB - SDCCF10G1 Bluetooth - Installed (disabled) PCM/CF Slots - SummitDC-802.11g_SC_CF MMC/SD Slot - Empty Slot Scanner Not Working(No Beam) However, The Scan Indicator is displayed when the Pistol Gun Triger is pessed. - Case 2 IMAGER_INSTALL_HHP_2D_DECODER_CE5_1.4.978_F061n install. System Properties is: Windows CE - 5.0 Build type - Release Boot code - F272n OS code - E106a Power Micro code - H143m Keyboard Micro code - H143m Scanner Beeper Firmware - N/A Processor - PXA270M Processor Speed - 624 MHz Ram - 256 MB Flash - 1024 MB Scanner - HHP 5X80 Keyboard - 55 key Display - Sharp Orientation - Portrait MLB type - ES3 MLB Serial - A12B3008655 Term Serial - A244T0004183 MAC Address - 00:17:23:1E:F4:EB - SDCCF10G1 Bluetooth - Installed (disabled) PCM/CF Slots - SummitDC-802.11g_SC_CF MMC/SD Slot - Empty Slot Scanner Not Working(No Beam) and, The Scan Indicator is not displayed when the Pistol Gun Triger is pessed. - Case 3 First, Install "7527_CE50_KOR_MULTI_6.5.1250_E106b" on workabout pro3 and Clean OS. Second, IMAGER_INSTALL_ALL_DECODED_CE5_1.2.806_L029q install. System Properties is: Windows CE - 5.0 Build type - Release Boot code - F272n OS code - E106a Power Micro code - H143m Keyboard Micro code - H143m Scanner Beeper Firmware - N/A Processor - PXA270M Processor Speed - 624 MHz Ram - 256 MB Flash - 1024 MB Scanner - HHP 5X80 Scanner Driver - V14.0.1.9, Datecode: L029q Scanner Firmware - IT5180-0x0 Keyboard - 55 key Display - Sharp Orientation - Portrait MLB type - ES3 MLB Serial - A12B3008655 Term Serial - A244T0004183 MAC Address - 00:17:23:1E:F4:EB - SDCCF10G1 Bluetooth - Installed (disabled) PCM/CF Slots - SummitDC-802.11g_SC_CF MMC/SD Slot - Empty Slot Scanner Not Working(No Beam) However, The Scan Indicator is displayed when the Pistol Gun Triger is pessed. - Case 4 First, Install "7527_CE50_KOR_MULTI_6.5.1250_E106b" on workabout pro3 and Clean OS. Second, ICS_Installer_KOR_16.0.27681 install. System Properties is: Windows CE - 5.0 Build type - Release Boot code - F272n OS code - E106a Power Micro code - H143m Keyboard Micro code - H143m Scanner Beeper Firmware - N/A Processor - PXA270M Processor Speed - 624 MHz Ram - 256 MB Flash - 1024 MB Scanner - HHP 5X80 Scanner Driver - V16.0.27681.6, Datecode: J312r Scanner Firmware - IT5180-0x0 ProjectRevision: 1.335.1.21 Keyboard - 55 key Display - Sharp Orientation - Portrait MLB type - ES3 MLB Serial - A12B3008655 Term Serial - A244T0004183 MAC Address - 00:17:23:1E:F4:EB - SDCCF10G1 Bluetooth - Installed (disabled) PCM/CF Slots - SummitDC-802.11g_SC_CF MMC/SD Slot - Empty Slot Scanner Not Working(No Beam) However, The Scan Indicator is displayed when the Pistol Gun Triger is pessed. - Case 5 First, Install "7527_CE50_KOR_MULTI_6.5.1250_E106b" on workabout pro3 and Clean OS. Second, ICS_Installer_KOR_16.0.27681 install. Third, DecodeLibrary_Install_HHP55_16.0.27681 install. An error occurs when installing DecodeLibrary_Install_HHP55_16.0.27681. Error Log is: 2017/07/03 18:21:02 installation start \Flash Disk\DecodeLibrary_Install_HHP55_16.0.27681 .exe Found supported OS platform. MachineType: Psion Teklogix 7527C Found supported hardware 7527 ***** archive initialized **** ***** start installation **** Extracting Extension DLL. Installing file \SeaExtension.dll Success Calling Install_Init(). Install_Init Failed.
  • Good day Seongbong-Choi,

    Seongbong-Choi
    I have a HHP 5X80 imager

    As stated on April 29, 2016, due to licensing restrictions with HHP, please contact your local Zebra help desk to obtain the appropriate Decode Library installer.

    I do hope this helps.
    Kind regards,

    Jacques

  • Good day Jacques, Did you mean that the driver is not appropriate Decode Library installer ? Do you have a appropriate Decode Library installer ? If you can give it, please send it by mail(sb-choi@odof.co.kr). For reference, I have the "DecodeLibrary_Install_HHP55_16.0.27681". Kind regards, Seongbong.
  • Seongbong,

    Sounds like I did set you on a wrong path. Sorry about that Sad

    Indeed, as stated on this page, on WAP3 a decoder library is not required.

    For your information, I conducted the below tests [1] and did not need to install any extra decoder library.
    Indeed, upon installation and configuration completion, the HHP scanner worked right away.

    E.g.

    --

    [1] Tests
    - Physically mounted a HHP5180 scan engine on a WAP3 unit
    - Brought Bootloader
    - Selected the Configure internal scanner menu option
    - Set the internal scanner id value to 57 (HHP5X80)
    - Selected the Run main OS menu

    Upon restart, my WAP3 device system properties read:

    Windows CE - 5.0
    Build type - Release
    Boot code - F272n
    OS code - E106n
    Power Micro code - H143m
    Keyboard Micro code - H143m
    Scanner Beeper Firmware - N/A
    Processor - PXA270
    Processor Speed - 520 MHz
    Ram - 128 MB
    Flash - 1024 MB
    Scanner - HHP 5X80
    Scanner Firmware - 1.213.1.6.1.7
    Keyboard - 25 key
    Display - Sony
    Orientation - Portrait
    MLB type - C
    MLB Serial - A1973032308
    Term Serial - A2978004087
    MAC Address -
    00:00:00:00:00:00 - USB Cable
    Bluetooth - Installed (disabled)
    PCM/CF Slots - Empty Slot
    MMC/SD Slot - Empty Slot

    I do hope this helps.
    Kind regards,

    Jacques